Cloud AI Solutions Engineer
7 days ago
We are seeking an experienced Cloud AI Solutions Engineer to join our Professional Services team. In this role, you will play a key part in driving the successful implementation of our cutting-edge AI Agent, Fin, and delivering exceptional value to our customers.
About the Opportunity
- Oversight of the development of a deployment strategy for our comprehensive suite of AI tools
- Collaboration with internal teams to ensure a seamless implementation experience
- Providing detailed feedback to our Product team on high-priority features requested by customers
Key Responsibilities
- Optimizing customer data to develop robust recommendations for optimizing customer outcomes such as resolution rates and CSAT
- Working with the AI Engineer to construct a robust AI-agent deployment to drive maximum value
- Helping guide the Professional Services team to develop a robust set of implementation best practices specific to our AI suite of tools
What We Offer
- A competitive salary range of $163,078 - $189,523
- Meaningful equity opportunities
- Comprehensive medical, dental, and vision coverage
- Flexible paid time off policy
- Paid parental leave program
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