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Beverage and Snack Server

2 months ago

Colorado Springs, Colorado, United States of the Gods Resort Full time

Job Overview: As a vital member of our service team, you will be responsible for delivering exceptional service to guests in the pool area, ensuring a memorable experience.

Key Responsibilities:

  1. Maintain an organized work schedule and communicate any scheduling needs to management ahead of time.
  2. Arrive for shifts in a clean, professional uniform, ensuring a polished appearance.
  3. Proactively greet guests with warmth and friendliness, setting a positive tone for their experience.
  4. Possess comprehensive knowledge of our food and beverage offerings to provide informed recommendations.
  5. Encourage guests to explore premium options and enhancements to elevate their experience.
  6. Complete all required training to maximize your service knowledge and skills.
  7. Ensure timely and accurate entry of orders into the point-of-sale system.
  8. Process payments efficiently, ensuring all guest signatures are captured appropriately.
  9. Deliver food and beverage orders promptly and accurately, addressing any special requests.
  10. Follow safety and sanitation protocols when handling food and beverages.
  11. Prepare beverages according to established recipes to maintain quality and consistency.
  12. Keep the service area clean and organized throughout your shift, including clearing tables and restocking supplies.
  13. Engage with guests about the full range of services offered at the resort.
  14. Adhere to the resort's service standards and values, providing an enriching experience.
  15. Collaborate with team members across departments to ensure seamless service.
  16. Participate in ongoing training and development opportunities.
  17. Assist in maintaining the cleanliness and functionality of kitchen equipment.
  18. Notify management of inventory needs and ensure proper rotation of products.
  19. Label and store food items correctly, following safety guidelines.
  20. Demonstrate flexibility in scheduling, including availability for weekends and holidays.
  21. Exhibit a commitment to guest satisfaction by addressing feedback professionally.

Qualifications:

  • High School diploma or equivalent.
  • Minimum of 6 months experience in a service-oriented role.
  • Basic math and computer skills.
  • Ability to communicate effectively in writing.
  • Must be at least 18 years old.

Join our team and contribute to creating unforgettable experiences for our guests at the Garden of the Gods Resort and Club.