Senior Operations Manager

1 week ago


Memphis, Tennessee, United States Budget Rent A Car Full time
Job Type

Full-time

Description

This 16-month program is designed to immerse future leaders into the operation of the largest rental car franchise in the US. Selected candidates will be based in one of our seven cities in the Southeast, Midwest, or Mountain West. The program aims to develop highly motivated, ambitious, and enterprising individuals with a detailed development plan that crosses all departments to gain first-hand knowledge of how the organization operates as a whole.

Job Duties
  • Logistics: Track and optimize vehicle movement according to demand, assist customers, and coordinate roadside assistance.
  • Revenue Management: Maximize revenue using data analytics to predict demand and adjust pricing.
  • Vehicle Maintenance, Repair, and Remarketing: Complete vehicle damage repair estimates, coordinate vendors for repairs, inspect, and prepare vehicles for remarketing.
  • Operations and Asset Control: Enhance overall customer experience, perform front-line transactions, effectively offer products and services to increase sales, expertly detail vehicles, successfully resolve customer concerns, and conduct vehicle inventories and control processes.
  • Recruiting and Talent Acquisition: Source and review applicants, attend events to promote the company.
  • Administration and Human Resources: Strategize with executives and assist all administrative departments, including HR, accounting, claims, fleet, training, and development.
Requirements
  • Flexible schedule including some travel (various shifts include days, evenings, weekends, and some holidays).
  • 21+ years of age.
  • 4-year degree.
  • Strong understanding of business management, financial, and leadership principles.
  • Excellent communication, interpersonal, leadership, and conflict resolution skills.
  • Highly motivated and self-disciplined.
Benefits
  • Medical, Dental, and Vision.
  • 401K.
  • Paid Time Off.
  • Healthy Work/Life Balance.
  • Bonus and advancement potential based on merit.


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