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H&M Sales Associate

2 months ago

Lancaster, Pennsylvania, United States H&M Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers
  • Maintain a high level of product knowledge, including fashion trends, styles, and H&M's brand offerings
  • Process transactions accurately and efficiently, handling cash, credit, and mobile payments
  • Unload delivery trucks, receive, and unpack merchandise, labeling items with security tags as needed
  • Stock and replenish garments on the sales floor and in the stockroom, ensuring a visually appealing and well-organized store environment
  • Educate customers on H&M's loyalty program and promote our brand offerings
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive working environment
Requirements
  • Passion for customer service and helping people find their style
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively
  • Inclusive, positive, and creative approach to work
  • Ability to lift in excess of 20 pounds and stand for long periods of time
  • Flexibility to work a variety of shifts, including nights and weekends
About H&M Group

H&M Group is a global fashion company that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. We strive to create and maintain inclusive, diverse, and equitable workplaces throughout our organization.