Customer Experience Specialist
5 days ago
At Walgreens, we're committed to delivering a distinctive and delightful customer experience. As a 2nd Shift Customer Experience Specialist, you'll play a key role in achieving this goal.
Key Responsibilities:
- Provide customers with courteous, fair, friendly, and efficient checkout service.
- Engage customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer service best practices with all team members.
Operations
As a 2nd Shift Customer Experience Specialist, you'll also be responsible for:
- Providing customers with courteous, friendly, fast, and efficient service.
- Registering customer purchases on assigned cash register, collecting cash and distributing change as requested.
- Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records.
- Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader.
Training & Personal Development
We're committed to helping our team members grow and develop their skills. As a 2nd Shift Customer Experience Specialist, you'll have opportunities to attend training and complete PPLs requested by Manager or assigned by corporate.
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