Customer Experience Specialist

5 days ago


Paragould, Arkansas, United States Walgreens Full time
Customer Experience

At Walgreens, we're committed to delivering a distinctive and delightful customer experience. As a 2nd Shift Customer Experience Specialist, you'll play a key role in achieving this goal.

Key Responsibilities:
  • Provide customers with courteous, fair, friendly, and efficient checkout service.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with all team members.

Operations

As a 2nd Shift Customer Experience Specialist, you'll also be responsible for:
  • Providing customers with courteous, friendly, fast, and efficient service.
  • Registering customer purchases on assigned cash register, collecting cash and distributing change as requested.
  • Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records.
  • Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader.

Training & Personal Development

We're committed to helping our team members grow and develop their skills. As a 2nd Shift Customer Experience Specialist, you'll have opportunities to attend training and complete PPLs requested by Manager or assigned by corporate.

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