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Customer Service Ambassador

2 months ago

Parkersburg, West Virginia, United States Jerrod Sparling - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving business growth.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Build and maintain strong relationships with clients to understand their needs and preferences.
    • Follow up with customers to ensure their needs are met and provide ongoing support.
  • Provide Exceptional Customer Service
    • Respond to customer inquiries in a timely and professional manner.
    • Provide accurate and friendly service to meet the needs of customers.
  • Drive Business Growth
    • Use a customer-focused approach to educate clients about insurance options and promote the development of our business.
    • Collaborate with other team members to achieve business objectives.
Requirements
  • Customer Service Skills
    • Dedicated to providing exceptional customer service.
    • Able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Communication Skills
    • Excellent communication skills to assist customers and coordinate with other team members.
  • Problem-Solving Skills
    • Proactive in problem-solving and able to think critically.
  • Technical Skills
    • Comfortable using computer systems and learning quickly.
What We Offer
  • Competitive Compensation
    • $15.00 per hour.
  • Flexible Work Arrangements
    • Opportunity to work from home.