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Bank Operations Manager

2 weeks ago

Somers, Connecticut, United States M&T Bank Full time
Job Summary

The Branch Manager is a key leader in the retail banking division of M&T Bank, responsible for overseeing all activities and driving business growth. This position requires exceptional leadership skills, as well as a strong understanding of financial services and customer needs.

Key Responsibilities:
  • Lead a team of branch staff to achieve sales and profitability goals.
  • Develop and implement strategies to grow the business and improve customer satisfaction.
  • Maintain knowledge of bank products and services to provide excellent customer service.
  • Ensure compliance with operational and security policies.
Requirements:
  • Bachelor's degree or equivalent experience.
  • Minimum three years' managerial experience or proven leadership abilities.
  • Demonstrated knowledge of financial services and customer relationship management.
  • Excellent communication and interpersonal skills.