Public Area Attendant
1 week ago
We are seeking a highly skilled and motivated Public Area Attendant to join our hotel team. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and organization of our public areas, ensuring that our guests receive exceptional service and a positive experience.
This is a fantastic opportunity for someone who is passionate about delivering high-quality customer service and takes pride in their work. If you have excellent communication skills, a strong attention to detail, and a willingness to learn and adapt, we would love to hear from you.
Key Responsibilities- Clean and maintain all public areas, including restrooms, lobby, and common spaces, to the highest standards of cleanliness and organization.
- Strip and wax floors as needed, and clean and polish all furniture, railings, table tops, and mirrors in assigned areas.
- Monitor and control supplies and amenities, minimizing waste and ensuring that all areas are well-stocked and prepared for guest use.
- Respond promptly to guest complaints and special requests, taking proactive steps to resolve issues and ensure complete guest satisfaction.
- Report any needed repairs or unsafe conditions to your supervisor, working collaboratively to address these issues and maintain a safe and secure environment for guests and staff.
- High school diploma or equivalent required; some college coursework or certifications in hospitality or a related field preferred.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues at all levels.
- Able to lift up to 50 pounds, stand for long periods, and move quickly and safely in fast-paced environments.
- Basic computer skills and proficiency in standard software applications, including email and calendar management.
- Competitive salary: $16/hour (base pay may vary depending on factors such as job-related knowledge, skills, and experience).
- Comprehensive benefits package, including medical, dental, and vision insurance, health savings account with company match, 401(k) retirement plan with company match, paid vacation and sick days, Sonesta hotel discounts, educational assistance, paid parental leave, company-paid life insurance, short-term and long-term disability insurance, employee perks and discounts, hospital indemnity, critical illness insurance, and accident insurance.
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