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Head of Facility Operations
2 months ago
Full-time
Description
The Director of Operations Management will oversee and guide the operational and maintenance activities for General John J. Pershing Memorial Hospital. This role involves developing operational strategies, work plans, budgets, and staffing to effectively implement initiatives and manage performance.
The Director will also coordinate all housekeeping and laundry personnel, ensuring that all areas of the facility adhere to sanitation standards.
The Director is responsible for ensuring that all staff receive appropriate training and ongoing education regarding departmental policies and procedures. This position reports directly to the CEO.
Requirements
Supervisory Responsibilities:
- Recruits, interviews, hires, and trains new personnel.
- Oversees daily workflows and schedules within the department.
- Conducts timely and constructive performance evaluations.
- Manages disciplinary actions and terminations in line with company policy.
Duties/Responsibilities:
- Evaluates existing policies, procedures, and programs for effectiveness.
- Develops, implements, administers, and modifies programs to maintain the physical plant, grounds, and equipment across all hospital facilities through efficient use of personnel and materials.
- Ensures thorough logging of files and records, including required cost computations for time, materials, and supplies used for each completed requisition or work order.
- Inspects buildings and grounds to verify compliance with established standards and regulations.
- Plans, organizes, directs, and supervises the functions and activities of facilities management, engineering, loss prevention, and telecommunications.
- Implements and monitors the hospital-wide safety program as well as the Emergency Preparedness Program.
- Collaborates with each facility department in safety management and the development of departmental safety programs.
- Prepares reports on hospital safety management activities for the Quality Management Board.
- Acts as the Safety Officer, responsible for responding to emergencies and implementing immediate corrective actions for life-threatening conditions.
- Works with stakeholders and/or external contractors to determine project scope, requirements, schedules, budgets, and timelines.
- Oversees housekeeping, laundry, and maintenance departments and their assigned staff.
- Ensures the preparation of various statistical and operational reports for the hospital's Safety/Risk Committee, Infection Control Committee, and the Governing Board.
- Responsible for departmental performance improvement and quality initiatives in accordance with organizational policies and procedures.
- Performs additional duties as assigned.
- Adheres to the facility's Standards of Excellence.
Required Skills/Abilities:
- Demonstrated negotiation skills.
- Exceptional interpersonal and customer service abilities.
- Ability to exercise tact, courtesy, and ethics when interacting with vendors, colleagues, and customers.
- Strong organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Robust analytical and problem-solving capabilities.
- Strong leadership and supervisory skills with the ability to effectively train others.
- Proficient in Microsoft Office Suite or related software, as well as inventory management software.
Education and Experience:
- One (1) year certificate from a college or technical school; or three years of related experience and/or training; or an equivalent combination of education and experience.
- Knowledge of utility systems management.
- Experience in hospital operations is highly preferred.
- Able to communicate effectively, both verbally and in writing.
- Basic computer proficiency.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds occasionally.
- May be required to travel to meet with vendors or visit different company locations.
A career at General John J. Pershing Memorial Hospital is more than just a job; it offers the opportunity to be an integral part of a dedicated team focused on providing exceptional patient care within the community. We provide a competitive benefits package that includes medical, dental, vision, short and long-term disability, paid time off, and company-matched retirement options.