Senior Product Designer, Growth

2 days ago

Market St San Francisco CA USA, United States Doordash Full time
About the Team

At DoorDash, our customers are at the center of our product strategy, and we believe that an amazing customer experience is the key to our success. The Consumer team designs the mobile apps and website that millions of customers use every day to order meals and more from their favorite local merchants.

About the Role

As a Senior Product Designer on the Growth team, you will be responsible for driving the strategy across several initiatives aimed at activating and retaining customers, such as milestone campaigns, onboarding, and creating a frictionless experience. You will work closely with partners across Product, Data, and User Research to understand the customer's problems and define a high-crafted, customer-first solution.

Key Responsibilities
  • Contribute directly to DoorDash's consumer product strategy and define the future of our service.
  • Explore complex, ambiguous problem spaces, working with your team to understand the opportunity, and then chart a path forward.
  • Explore and refine your design solutions through wireframes, prototypes, and high-fidelity visual design.
  • Influence your team's approach to product development, shaping the team's culture, processes, and practices.
  • Improve the lives of millions of DoorDash customers every day.
Requirements
  • 5+ years of work experience and a strong portfolio showcasing your ability to maintain a high bar for craft at scale and track record of leading new initiatives and achieving success in a team environment.
  • Think of yourself as a craftsperson pushing the envelope on quality, usually find yourself sweating over the lowest level of details and deeply care about elevating the overall experience.
  • Excel at storytelling and convey complex topics clearly and thoroughly to stakeholders at all levels of the organization.
  • Be a problem solver, use a first principles approach and aren't afraid to try new things to create the future.
About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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