Shift Supervisor

As a Shift Supervisor at AutoZone, you will play a key role in leading company initiatives and ensuring maximum productivity. You will be responsible for training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures.

• Assist the Store Manager with supervising, training, and developing store personnel
• Assume responsibility for the store operation and commercial department in the absence of the Store Manager and Commercial Sales Manager
• Manage the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised
• Delegate and ensure store merchandising tasks are completed in a timely manner
• Operate cash registers and follow established cash handling duties
• Ensure all company policies and loss prevention procedures are followed
• Utilize ZNET to help customers locate merchandise or find suitable alternatives
• Maintain a safe working environment and ensure AutoZoners are implementing safe practices
• Monitor cash flow, inventory, and security control
• Maintain sales productivity, store appearance, and merchandising standards
• Conduct and review all opening and closing procedures
• Manage emergency situations and conduct proper emergency procedures
• Follow proper accident procedures
• Provide feedback regarding AutoZoner performance to the Store Manager
• Assist with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
• Address customer concerns and resolve them with a goal of turning a complaint into a compliment
• Process returns and effectively manage inventory
• Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
• Motivate AutoZoners to provide WOW Customer Service, enhance productivity level, and market products to enhance sales and profits

• High School diploma or equivalent
• ASE Certified preferred
• Demonstrates high level of integrity
• Excellent communication and decision-making skills
• Ability to drive customer service

AutoZone offers a range of benefits to support the physical, mental, and financial wellbeing of its employees. These include competitive pay and paid time off, unrivaled company culture, medical, dental, vision, life, and short- and long-term disability insurance options, Health Savings and Flexible Spending Accounts with wellness rewards, exclusive discounts and perks, 401(k) with Company match and Stock Purchase Plan, AutoZoners Living Well Program for mental and physical health, and opportunities for career growth and tuition reimbursement.