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Retail Store Manager

2 months ago

Casper, Wyoming, United States Kum & Go, LC Full time

Job Summary

Kum & Go, LC is seeking a highly motivated and experienced Store Operations Manager to join our team. As a key member of our retail store management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities

  • Coach and develop a successful team of associates to consistently meet customer needs and store goals
  • Provide exceptional customer service by engaging with the store team and customers
  • Create a positive and fun work culture and promote teamwork
  • Assist in recruiting, training, and developing the best store team to drive performance
  • Exhibit professionalism in appearance, conduct, and judgment
  • Oversee day-to-day store operations, including managing the store's profit & loss statement and asset management
  • Support store operations by leading associate training and onboarding, customer service, and food presentation
  • Maintain store cleanliness and manage controllable costs
  • Promote food service and food safety

Requirements

  • Able to coach and develop a successful team that consistently meets customer needs
  • Focused on ensuring excellent customer service by engaging with the store team and customers
  • Good at creating a positive and fun culture and promoting teamwork
  • Committed to meeting high food safety and quality standards
  • Customer service-oriented and like to help others
  • At your best in a fast-paced environment
  • Friendly & outgoing, positive & professional
  • Comfortable multi-tasking and adapt easily to change
  • Adept at basic computer and math skills and have a high school diploma, GED, or bachelor's degree

What We Offer

  • Opportunity to learn store management, develop a great team, and create an engaging high-performance store culture
  • Connections with great people and a great company
  • Team environment that's supportive and fun
  • Opportunities to learn about great customer service and retail
  • Great pay (which includes weekly pay), benefits, and career growth opportunities

Kum & Go, LC is an Equal Opportunity Employer