Automotive Service Liaison

1 week ago


Ottawa, United States Bill Walsh Automotive Group Full time

We are seeking an Automotive Service Liaison to provide exceptional customer support at Bill Walsh Automotive Group. This is a great opportunity for someone with a passion for helping others and delivering outstanding service.

Job Overview

Billy Walsh Automotive Group is a family-owned business with a rich history of serving the community. Our team is dedicated to providing top-notch service, sales, and repair solutions for all your automotive needs.

Salary: $45,000 - $65,000 per year, depending on experience

Responsibilities
  • Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and ensure a positive experience
  • Troubleshoot and Resolve Issues: Use technical expertise to diagnose and fix problems with vehicles
  • Develop Knowledge Base: Stay up-to-date on evolving products and services to provide accurate information
  • Document Customer Interactions: Update records to reflect customer interactions and feedback

Required Skills and Qualifications:

  • Previous Experience in Customer Service or Sales: Proven track record of delivering excellent customer experiences
  • Excellent Communication Skills: Ability to build rapport with clients, respond to inquiries, and provide clear information
  • Technical Knowledge: Familiarity with vehicle systems, diagnostic tools, and repair techniques

Benefits:

  • Competitive Salary: Based on experience and performance
  • Ongoing Training and Development: Opportunities to enhance skills and knowledge in the industry


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