Automotive Service Liaison
1 week ago
We are seeking an Automotive Service Liaison to provide exceptional customer support at Bill Walsh Automotive Group. This is a great opportunity for someone with a passion for helping others and delivering outstanding service.
Job OverviewBilly Walsh Automotive Group is a family-owned business with a rich history of serving the community. Our team is dedicated to providing top-notch service, sales, and repair solutions for all your automotive needs.
Salary: $45,000 - $65,000 per year, depending on experience
Responsibilities- Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and ensure a positive experience
- Troubleshoot and Resolve Issues: Use technical expertise to diagnose and fix problems with vehicles
- Develop Knowledge Base: Stay up-to-date on evolving products and services to provide accurate information
- Document Customer Interactions: Update records to reflect customer interactions and feedback
Required Skills and Qualifications:
- Previous Experience in Customer Service or Sales: Proven track record of delivering excellent customer experiences
- Excellent Communication Skills: Ability to build rapport with clients, respond to inquiries, and provide clear information
- Technical Knowledge: Familiarity with vehicle systems, diagnostic tools, and repair techniques
Benefits:
- Competitive Salary: Based on experience and performance
- Ongoing Training and Development: Opportunities to enhance skills and knowledge in the industry
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