Patient Care Coordinator

3 weeks ago


Bradford Woods, Pennsylvania, United States Optum Full time
Optum Urgent Care Job Opportunity

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Optum Urgent Care. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.

Key Responsibilities:
  • Obtain accurate and updated patient information, including name, address, and insurance details
  • Perform insurance verification on the date of service
  • Obtain patient signatures for required documents
  • Upload valid government-issued ID and patient insurance cards
  • Accurately and completely process occupational medicine registration workflow
  • File and maintain medical records
  • Correct registration work queue errors
  • Confirm and schedule appointments
  • Answer telephone calls promptly and courteously
  • Perform referral documentation promptly
  • Work daily in the claims edit work queue to correct registration errors for submission to insurance companies
  • Perform follow-up services for patients in a prompt and courteous manner
Requirements:
  • High School Diploma/GED (or higher)
  • 1+ year of healthcare or customer service-related experience
  • Intermediate level of computer proficiency, including MS Word, Excel, Outlook, and multiple web applications
  • Access to reliable transportation and ability to travel 10% of the time within assigned territory
Preferred Qualifications:
  • 1+ year of experience working in a medical front office position
  • Knowledge of Epic EMR software
  • Bilingual in Spanish and English
Why Choose Optum?

At Optum, we offer a comprehensive benefits package, competitive pay, and opportunities for professional growth and development. Our team is dedicated to providing exceptional patient care and making a positive impact in our community.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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