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Abercrombie & Fitch Key Holder

2 months ago

Charlotte, North Carolina, United States Abercrombie and Fitch Co. Full time
About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.

Job Description

We are seeking a Full-Time Key Holder to help drive our business through leadership and ensure a differentiated customer experience. As a Key Holder, you will be responsible for leading a team of associates to ensure operational tasks and procedures are successful, while keeping the customer at the center of everything we do.

Key Responsibilities
  • Training and Development: Provide guidance and support to associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Ensure that every customer interaction is exceptional and that our stores provide a welcoming and engaging environment.
  • Communication: Effectively communicate with associates, managers, and customers to ensure that everyone is informed and aligned.
  • Store Presentation and Sales Floor Supervision: Maintain a high level of store appearance and ensure that the sales floor is well-organized and visually appealing.
  • Asset Protection: Implement and maintain asset protection policies and procedures to prevent loss and protect company assets.
  • Policies and Procedures Adherence: Ensure that all associates are aware of and adhere to company policies and procedures.
Requirements
  • At Least One Year of Customer Service Experience
  • Work Ethic: Demonstrate a strong work ethic and a commitment to excellence.
  • Assertiveness: Be assertive and confident in your leadership style.
  • Applied Learning: Utilize applied learning to evolve as a business leader and improve store results.
  • Attention to Detail: Maintain a high level of attention to detail and ensure that all tasks are completed accurately and efficiently.
  • Analytical Skills: Use analytical skills to identify areas for improvement and develop solutions to drive business results.
  • Adaptability / Flexibility: Demonstrate adaptability and flexibility in a fast-paced retail environment.
  • Multi-Tasking: Effectively manage multiple tasks and priorities to ensure that all responsibilities are met.
  • Stress Tolerance: Maintain a high level of stress tolerance and remain calm under pressure.
What We Offer
  • Competitive Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year
  • Merchandise Discount
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development Opportunities
  • Opportunities for Career Advancement