Service Team Member

4 weeks ago


Costa Mesa, California, United States El Pollo Loco Full time

Customer Service Expertise

As a Service Team Member at El Pollo Loco, you will be responsible for delivering exceptional customer experiences from start to finish. Your primary goal will be to ensure that every customer leaves the restaurant satisfied and eager to return.

Key Responsibilities:

  • Prepare and serve food items in strict compliance with company recipes and procedures.
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
  • Apply suggestive selling techniques to complete the customer experience and increase sales.
  • Handle payment and cash transactions accurately and professionally.
  • Maintain a clean and organized restaurant environment, including dining areas, restrooms, and exterior dining areas.

Requirements:

  • Previous experience in customer service or food service is preferred but not required.
  • Ability to work in a fast-paced environment while maintaining a positive attitude.
  • Strong communication, attention to detail, and organizational skills.
  • Ability to multitask and prioritize tasks effectively.

Benefits:

  • Competitive pay starting at $20 per hour.
  • No late-night hours.
  • Meal discounts.
  • Excellent career growth potential.

Why Join El Pollo Loco?

At El Pollo Loco, we are passionate about serving our customers with a smile and providing a welcoming environment for our team members. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply for this role.



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