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**General Manager II Store Covington LA**
2 months ago
Job Summary: We are seeking a highly motivated and experienced General Manager to lead our Advanced Auto Parts store in Covington, LA. As a General Manager, you will be responsible for inspiring our team, helping our customers succeed, and growing our business with integrity.
Key Responsibilities:
- Achieve overall store sales goals and service objectives
- Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
- Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
- Ensure execution of all inventory and operational standards
- Coach all Team Members to deliver on Customer expectations (DIY and Professional)
- Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties)
- Ability to lead change management
- Embrace diversity and foster a respectful environment for both Customers and Team Members
Secondary Responsibilities:
- Provide DIY service including battery installation, testing, wiper install, etc.
- Assist District/Region in other functions upon request
Success Factors:
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Ability to become ASE P2 certified or ASE ready equivalent
- Ability to execute and train project and product quality recommendations
- Advanced parts lookup and sourcing
- Ability to source from various places including special order, FDO, second source, etc.
- Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
- Ability to execute and train inventory systems and store equipment
- Ability to execute and train POS and Parts lookup systems
- Ability to review and analyze P&L statements
- Ability to recruit, select, hire, and develop quality Team Members
- Ability to build and grow relationships with Professional Customers
Essential Job Skills:
- Working knowledge of automotive systems preferred
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers, and upper management
- Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
- Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
- Ability to review and analyze business reports, such as profit and loss statements (P&L)
- Hold others accountable, inspect work quality, and give feedback in an inspiring way
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience:
- 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and highly dynamic retail environment
- Successful experience managing profitability; proven financial and business acumen
Education:
- High school diploma or general education degree (GED), Bachelors degree in business or a related area preferred
Certificates, Licenses, Registrations:
- Must have a valid driver's license
- ASE certification preferred, but not required
