Cashier and Customer Service Representative

3 weeks ago


Washington, North Carolina, United States Food Lion Full time
Job Summary

As a Cashier and Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, ensuring that every customer interaction is positive and memorable.

Key Responsibilities

• Provide excellent customer service by greeting each customer, using their name whenever possible, and unloading their groceries from the cart to the belt.
• Scan customers' orders and handle payment transactions accurately and efficiently.
• Maintain a clean and organized work station and front end area of the store.
• Retrieve shopping carts from the parking lot and cart corrals, and ensure the MVP savings center KIOSK is filled with paper and properly working.

Requirements

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Working Conditions

• Ability to work in a fast-paced environment and meet established volume activity standards for the position.
• Ability to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
• Sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Equal Employment Opportunity

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.

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