Customer Service Ambassador

6 days ago


La Vista, Nebraska, United States Atrium Hospitality Full time
About Us

Atrium Hospitality is a leading hotel management company in the United States, dedicated to providing exceptional guest experiences and fostering a positive work environment for our associates.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Ambassador to join our housekeeping team at La Vista Courtyard by Marriott. As a key member of our team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas, while delivering outstanding customer service to our guests.

Responsibilities
  • Maintain high standards of cleanliness and organization in assigned areas, including guest rooms, hallways, and public spaces.
  • Restock supplies and amenities as needed, ensuring that guest rooms are fully equipped and comfortable.
  • Clean and sanitize bathrooms, bedrooms, and living areas, paying attention to details and ensuring that all surfaces are free from dirt and stains.
  • Change linens and towels daily, following hotel standards.
  • Conduct thorough inspections of guest rooms and public areas to ensure they meet our high standards.
  • Develop and maintain a positive working relationship with colleagues, managers, and other departments to ensure seamless communication and collaboration.
  • Participate in ongoing training and development to improve skills and knowledge, staying up-to-date on industry best practices and hotel policies.
Requirements
  • High school diploma or equivalent required; previous experience in housekeeping or a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with guests, colleagues, and management.
  • Physical stamina to perform tasks requiring standing, walking, lifting, bending, and carrying heavy objects (up to 25 lbs). Ability to move quickly and efficiently throughout the property.
  • Ability to work independently and as part of a team, with a strong sense of responsibility and accountability.
  • Basic math skills and accuracy when handling cash and operating point-of-sale systems (if applicable).
  • Availability to work flexible schedules, including weekends, holidays, and peak season periods.
What We Offer
  • Competitive hourly rate: $16.50/hr.
  • Daily pay option available.
  • Significant travel discounts on Marriott and/or Hilton properties.
  • 401(k) plans and medical insurance.
  • Opportunities for career growth and advancement within Atrium Hospitality.
  • Ongoing training and development to enhance skills and knowledge.
EEO Statement

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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