Veterinary Hospital Operations Manager

4 weeks ago


Lake Carmel, New York, United States Alliance Animal Health Full time

Job Summary: We are seeking a highly organized and experienced Veterinary Office Manager to lead our medical team and oversee office management at Companion Pet Hospital. As a key member of our team, you will be responsible for ensuring the smooth operation of our hospital, providing exceptional client service, and maintaining a positive work environment.

Key Responsibilities:

  • Lead the medical team and oversee office management
  • Make recommendations to the veterinary regional manager on personnel matters
  • Direct on-the-job training and develop employee skills
  • Prepare employee work schedules and manage the office staff
  • Ensure payroll is completed accurately and in a timely manner
  • Establish and maintain inventory control systems
  • Manage and implement hospital policies, including DEA/Controlled Substances and OSHA
  • Facilitate facility maintenance and safety
  • Recruit, hire, and onboard staff members
  • Resolve informal employee complaints and provide explanations of hospital personnel policies and procedures

Requirements:

  • 3+ years of veterinary experience
  • Knowledge of veterinary medicine terminology and hospital operations
  • Highly organized and possess computer skills
  • Strong client service skills and ability to work in a fast-paced environment

What We Offer:

  • Comprehensive benefits package, including health, dental, vision, liability, and 401(k) matching
  • Employee Assistance Program
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster
  • Personal pet discounts, holiday pay, uniform allowance, and bonuses

About Us: Companion Pet Hospital is a AAHA-accredited, Fear-Free, and Cat-Friendly Practice that provides world-class service to companion animals. We are committed to delivering individualized, respectful services with an emphasis on owner education and community involvement.



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