Veterinary Hospital Operations Manager
4 weeks ago
Job Summary: We are seeking a highly organized and experienced Veterinary Office Manager to lead our medical team and oversee office management at Companion Pet Hospital. As a key member of our team, you will be responsible for ensuring the smooth operation of our hospital, providing exceptional client service, and maintaining a positive work environment.
Key Responsibilities:
- Lead the medical team and oversee office management
- Make recommendations to the veterinary regional manager on personnel matters
- Direct on-the-job training and develop employee skills
- Prepare employee work schedules and manage the office staff
- Ensure payroll is completed accurately and in a timely manner
- Establish and maintain inventory control systems
- Manage and implement hospital policies, including DEA/Controlled Substances and OSHA
- Facilitate facility maintenance and safety
- Recruit, hire, and onboard staff members
- Resolve informal employee complaints and provide explanations of hospital personnel policies and procedures
Requirements:
- 3+ years of veterinary experience
- Knowledge of veterinary medicine terminology and hospital operations
- Highly organized and possess computer skills
- Strong client service skills and ability to work in a fast-paced environment
What We Offer:
- Comprehensive benefits package, including health, dental, vision, liability, and 401(k) matching
- Employee Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Personal pet discounts, holiday pay, uniform allowance, and bonuses
About Us: Companion Pet Hospital is a AAHA-accredited, Fear-Free, and Cat-Friendly Practice that provides world-class service to companion animals. We are committed to delivering individualized, respectful services with an emphasis on owner education and community involvement.
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