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Room Service Order Taker
1 week ago
The Food and Beverage Service Specialist will be responsible for providing exceptional customer service to our guests by taking orders, answering phones, and ensuring timely delivery of food and beverages. This role requires strong communication and interpersonal skills, as well as the ability to multitask and prioritize tasks in a fast-paced environment.
Responsibilities
* Take accurate orders from guests and process payments
* Respond promptly to phone calls and inquiries from guests
* Maintain a clean and organized workspace, adhering to health and safety standards
* Collaborate with kitchen staff to ensure timely delivery of food and beverages
* Resolve guest complaints and issues in a professional and courteous manner
Requirements
* High school diploma or equivalent required; previous experience in food and beverage service preferred
* Excellent communication and interpersonal skills
* Ability to multitask and prioritize tasks in a fast-paced environment
* Strong attention to detail and ability to maintain accuracy
What We Offer
* Competitive hourly rate
* Opportunities for advancement and career growth
* Comprehensive training program
* Discounts on hotel stays and amenities
About Us
Omni Hotels & Resorts is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic and supportive work environment that encourages our associates to grow and develop their skills.
