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Operations Manager

1 week ago


Norcross, Georgia, United States RaceTrac, Inc. Full time
About the Role

This is a key leadership position within our organization, responsible for driving profitability and success in one of our stores. As an Operations Manager, you will lead a team of up to 45 employees and be accountable for delivering exceptional results.

Key Responsibilities
  • Establish a positive store culture by promoting friendly service, food execution, cleanliness, and building talent.
  • Lead and direct relationships with co-workers, direct reports, guests, and vendors.
  • Communicate effectively and maintain a consistent team-oriented attitude.
Food Service Excellence
  • Drive sales and margin growth through effective process execution and goal implementation.
  • Ensure product quality and use training resources to improve performance.
Cleanliness and Safety
  • Encourage high standards of store cleanliness and direct adherence to safety regulations.
  • Execute shift duties and maintain presentation standards.
Talent Development
  • Demonstrate RaceTrac's Core Values and Leadership Qualities.
  • Lead coaching, training, and assessment of direct reports.
Driving Success
  • Strategically manage inventory and distribution.
  • Review financial statements and analyze performance data.
  • Identify areas for operational improvement and develop vendor relationships.
Requirements
  • Proven retail management experience preferred.
  • Previous experience in high-volume, guest-focused environments preferred.