Data Collector

4 weeks ago


Phoenix, Arizona, United States Transdev Full time
About Transdev

Transdev is a global leader in mobility, operating in 19 countries with a team of 110,000 employees. We provide safe, reliable, and innovative solutions to serve the common good.

Job Summary

The Data Collector conducts on-board ride checks to collect accurate ridership data, which is used to improve customer service. This role requires working varied hours, days, and shifts, and riding in-service bus routes for more than 90% of the time.

Key Responsibilities
  • Conduct on-board ride checks of passengers boarding and alighting buses by location and time to provide data for reports.
  • Conduct stationary checks of bus ridership and schedule adherence at maximum load points of routes, branch points, and other special points.
  • Evaluate bus stop/shelter usage when needed.
  • Distribute survey questionnaires when needed.
  • Perform weekly on-board riding checks to determine fare payment methods or other necessary planning information.
Requirements
  • High school diploma or equivalent required.
  • Experience in research and customer service.
  • Knowledge of the Metropolitan Phoenix area.
  • Basic math skills and excellent communication and interpersonal skills.
Working Conditions

The Data Collector must be able to work flexible schedules, sit for long periods of time, and work in extreme weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.


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