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OPERATIONS MANAGER
2 months ago
This role is responsible for overseeing the day-to-day operations of a cafe, ensuring that all activities conform to company, government, and accrediting agency standards and regulations.
Key Responsibilities:- Customer Service: Ensure optimal customer service and client satisfaction by providing a high-quality dining experience.
- Cost Management: Provide cost-effective management that meets and exceeds stated expectations, ensuring efficient use of resources.
- Operational Oversight: Assist in the responsibility for all operational activities, including quality improvement, sanitation, infection control, and facility-related activities.
- Health and Safety: Follow health, safety, and sanitation guidelines for all products, ensuring a safe working environment.
- Additional Duties: Perform other duties as assigned by management.
- Education: Associate's Degree or comparable experience.
- Experience: 3-5 years of relevant experience in a supervisory or management role.
- Skills: Supervisory, leadership, management, and coaching skills, as well as strong communication and problem-solving abilities.
- Medical, Dental, and Vision Insurance
- Life Insurance and AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)