Assistant General Manager

22 hours ago


League City, Texas, United States Crunch Fitness Full time
Assistant General Manager

Crunch Fitness is seeking a highly motivated and experienced Assistant General Manager to join our team at Undefeated Tribe. As a key member of our leadership team, you will be responsible for assisting the Managing Partner with daily club operations, including sales success, member satisfaction, and facility cleanliness.

Job Overview

The Assistant General Manager will support a high-performance, high-care culture that operates with speed and grit in delivering outcomes. They will be responsible for creating a warm, kind, and hospitable club, allowing everyone to achieve their goals in an "no judgments" environment.

Responsibilities
  • Assist in recruiting, hiring, training, and developing a high-performing staff
  • Monitor and scorecard performance of the staff to meet or exceed expected KPI standards
  • Lead by example by delivering personal and team performance targets
  • Manage team member performance standards, with ongoing development, training, and coaching
  • Impact member retention by delivering the "Wow 10-Member Experience"
  • Assist and support the General Manager in areas such as scheduling, labor management, member service resolution, and lead generation
Requirements
  • 2 years of fitness facility and/or customer service-oriented management experience
  • Experience executing objectives quickly and effectively, including achieving KPIs
  • CPR/AED certification required (can be obtained within 30 days of hire)
  • Understanding of labor control, optional staffing levels, and overtime
  • Ability to maintain high standards at the gym
  • Ability to demonstrate integrity and judgment that inspires trust
Benefits
  • Salaried Flexible PTO
  • Paid Holidays
  • Subsidized health insurance coverage (health, dental, vision) for full-time positions
  • Employer-paid Basic Life and AD&D
  • Short-term disability
  • Voluntary Supplemental Life Insurance for employee, child, and spouse
  • Free gym membership
  • 10 days sabbatical after 5th year of employment

Crunch Fitness is an Equal Opportunity Employer and complies with ADA regulations as applicable. We provide equal employment opportunities to all employees and employment applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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