Senior Coffee Operations Specialist

2 weeks ago


Chicago, Illinois, United States Aramark Full time
Job Overview

The Senior Coffee Operations Specialist is dedicated to creating an exceptional experience for our patrons by delivering prompt service, high-quality beverages, and ensuring a tidy and inviting environment. This role involves mentoring Baristas, managing transactions at the register/POS, adhering to recipes for coffee and beverage preparation, and maintaining the coffee station while providing outstanding customer service and complying with food safety regulations.

EMPLOYMENT TYPE: Full Time

WORK SCHEDULE: Rotating Shifts

SALARY: Starting Hourly Rate $18 + Shift and Weekend pay. (Availability for rotating weekends and holidays is required)

Key Responsibilities
  • Welcome and assist customers while anticipating their preferences
  • Prepare and serve coffee, tea, and specialty drinks according to brand standards
  • Prepare and serve food items in accordance with location guidelines
  • Train and mentor team members in beverage and food preparation, customer service, cash handling, and product knowledge
  • May schedule and assign tasks to team members and oversee task completion
  • Accurately operate the register/POS and manage cash and credit transactions
  • Count, organize, and balance the cash drawer, complete cashier slips, and process deposits
  • Adhere to cash handling policies and procedures
  • Set up and dismantle the coffee bar and service stations, including cleaning and sanitizing
  • Maintain a clean and sanitary workspace
  • Restock beverage coolers, grab-and-go items, service ware, and condiments
  • Follow health, safety, and sanitation protocols for all products
At Aramark, we are committed to developing new skills and ensuring that our employees and customers have a positive experience. Job responsibilities may evolve or new tasks may be assigned as needed.

Qualifications
  • Proven experience as a successful barista is required
  • Previous cash handling experience is necessary
  • Basic math and counting skills are required
  • Experience in a supervisory or related position is preferred
  • Ability to work independently with minimal supervision
  • Compliance with the assigned dress code is necessary
  • Must be able to read and communicate in English and follow recipes
  • Completion of Food Handling Certification as required
This position may involve physical demands such as lifting, bending, pushing, pulling, and extended periods of walking and standing. Uniforms and/or Personal Protective Equipment (PPE) may be required.
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