Key Holder

2 days ago


Miami FL USA, United States The Estee Lauder Companies Full time
Job Title: Key Holder - MAC

We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store.

Key Responsibilities:

  • Lead by example, modelling the behaviors that the sales team need to demonstrate to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets.
  • Use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation, as well as opening and closing the store on a rotational basis.
  • Provide coaching and mentoring to the sales team to help them achieve their sales and customer service targets.
  • Work closely with the Store Manager and Assistant Manager to ensure the Store is running efficiently and effectively.

Requirements:

  • Proven retail experience, preferably within cosmetics.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

What We Offer:

  • A competitive hourly range of $17.15 to $28.58, depending on qualifications, skills, experience, and/or budget.
  • Highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and diverse workplace culture that values diversity of thought and people.


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