Service Technician
3 weeks ago
Job Summary
The Service Technician is responsible for providing service and support for all air compressors and related compressed air products. This includes, but is not limited to, air compressors, compressed air dryers, compressed air accessories, application, troubleshooting, performance evaluation, service maintenance, and proper installation.
Key Responsibilities
- Provides on-site technical support and repairs of customer equipment
- Explains system capabilities, operations, features, and benefits to the customer
- Performs preventative maintenance on air compressor products
- Inspects and services air compressors, dryers, and related equipment with a high degree of customer service
- Works safely and responsibly to avoid injuries, damage to property, manage unused materials, and clean up debris
- Understands customer needs, answers questions, and recommends corrective actions that exceed customer expectations
- Completes all necessary paperwork, including work orders, service orders, customer contracts, and company forms
- Exhibits professional appearance and conduct and provides customers with excellent customer service
- Ability to build trust quickly; interacts and communicates well with customers and coworkers
- Follows all safety procedures, environmental guidelines, and company rules and regulations
- Performs other related duties as assigned
Requirements
- Qualified and experienced mechanical and electrical skills
- Honest dedication to customer satisfaction
- Reliable and dependable
- Willingness to learn and take on new challenges
- Valid driver's license and clear driving record required
Benefits
We offer a comprehensive total rewards package along with competitive compensation and career advancement opportunities. Qualifying employees receive:
- Medical, dental, and vision coverage
- Company paid life and AD&D coverage
- Company paid short- and long-term disability coverage
- Voluntary benefit products
- 401(k) retirement savings plan with a generous company match
- Generous PTO allowances and paid holidays
- Tuition reimbursement
- Employee Assistance Program (EAP)
- Parental Leave
About Us
At Motion & Control Enterprises, we are committed to providing our customers with the highest level of service and support. We are looking for a skilled Service Technician to join our team and help us achieve this goal.
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