Customer Support Specialist
1 day ago
About Carle Health
Carle Health is a leading healthcare system in central Illinois, serving nearly 16,600 team members across eight hospitals, physician groups, and various businesses. Our mission is to provide exceptional care and support to our patients and communities.
Job Description
We are seeking a skilled Community Support Technician to join our team. As a Community Support Technician, you will provide case management, support, education, and consultation to individuals living in residential/group home settings. This role requires strong communication skills, empathy, and the ability to work with diverse populations.
Responsibilities:
- Provide case management services to residents, including assessment, planning, and coordination of care.
- Develop and implement individualized plans to meet the unique needs of each resident.
- Collaborate with healthcare providers, family members, and other stakeholders to ensure seamless care transitions.
- Offer education and consultation on health-related topics, such as disease management, medication adherence, and healthy lifestyle choices.
Requirements:
- Degree in Social Work, Psychology, or a related field (Bachelor's or Master's level).
- Minimum 1 year of experience in case management, social work, or a related field.
- Valid driver's license and reliable transportation.
Benefits:
- A competitive salary range of $55,000 - $65,000 per year, depending on experience.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Retirement plan with employer matching contributions.
- Tuition reimbursement program.
Career Advancement Opportunities:
At Carle Health, we offer opportunities for professional growth and development. As a Community Support Technician, you will have access to ongoing training and education to enhance your skills and knowledge. We also offer career advancement opportunities within the organization, so you can grow and develop with us.
Equal Opportunity Employer:
Carle Health is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds. We are committed to creating an inclusive workplace that values diversity and promotes equity.
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