General Merchandise Expert

2 weeks ago

Sturgeon Bay, Wisconsin, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel growth opportunities, and succeed as one Target team.

About General Merchandise

Our General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise areas of the store. This team is responsible for Food & Beverage and Food Service, providing a fresh and food-safe experience. Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.

Responsibilities
  • Create a welcoming experience by authentically greeting all guests
  • Observe and understand guest needs, following body language and verbal clues to tailor your approach
  • Engage with guests in a genuine way, asking questions to better understand their specific needs
  • Be knowledgeable about tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Thank guests in a genuine way and let them know we're happy they chose to shop at Target
  • Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock, and accurately signed for guests
  • Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs
  • Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
  • Execute revisions, sales plans, and planograms for all GM categories
  • Assist all non-GM areas of the store with transition sets and In-Store Marketing (ISM)
  • Conduct weekly price change workload for all GM categories
  • Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy
  • Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely
  • Own backroom aisles, including backstock, for your GM areas
  • Process all inbound deliveries using the Receive application to ensure inventory accuracy
  • Complete all backroom daily and weekly audits
  • Operate power equipment only if certified
  • Maintain backroom and fixture room organization, location accuracy, and follow equipment guidelines
  • Follow processes accurately with attention to detail, monitor own progress, and accurately prioritize tasks
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws
  • All other duties based on business needs
Requirements
  • Welcoming and helpful attitude toward guests and other team members
  • Learn and adapt to current technology needs
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step process
What We're Looking For

We're looking for team members who are excited to work in a fun and energetic environment, providing service to our guests that makes them say 'I LOVE TARGET.' If you're a team player who is passionate about delivering exceptional guest experiences, we want to hear from you

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