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Retail Operations Supervisor

2 months ago

Lakeland, Florida, United States Follett Full time

Company Overview

Follett is currently in search of a Retail Operations Supervisor to enhance their team.

Job Description

Position Overview

As a Retail Operations Supervisor at Follett, you will be instrumental in managing store functions, fostering sales development, and guaranteeing a superior customer experience. You will guide a team to achieve operational excellence and uphold high brand standards.

Key Responsibilities

  • Oversee sales personnel and coordinate work schedules
  • Onboard new staff and ensure compliance with company regulations
  • Design attractive displays and uphold merchandising guidelines
  • Deliver outstanding customer service and address concerns
  • Manage cash transactions and oversee inventory control
  • Assist with store opening and closing procedures
  • Conduct general cleaning and maintenance of the store
  • Reconcile cash drawers and prepare financial deposits
  • Perform monthly reporting and manage accounts receivable tasks

Qualifications

  • Associate's Degree or equivalent experience preferred
  • 0-5 years of experience in retail or bookstore settings
  • Basic computer proficiency

Become a part of the Follett team and contribute to an exceptional shopping experience for customers.