Store Operations Manager

1 week ago


Findlay, Ohio, United States Salvation Army - ARC Full time
Job Summary

We are seeking a Store Operations Manager to oversee and coordinate the activities of our retail sales team. As a key member of our management team, you will be responsible for supervising a team of retail sales workers, adjusting daily schedules to ensure optimal efficiency, training and evaluating employees, tracking monthly results and trends for business forecasting, and resolving escalated customer complaints.

About the Role:

  • Supervise and lead a team of retail sales workers to achieve sales goals and objectives.
  • Develop and implement effective store operations strategies to improve sales performance and customer satisfaction.
  • Maintain accurate records of sales data, employee performance, and customer feedback.
  • Collaborate with other departments to drive business growth and improve overall store performance.
  • Communicate effectively with customers, employees, and management to resolve issues and promote a positive work environment.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 2 years of experience in retail management or a related field.
  • Proven track record of success in leading high-performing teams and driving business growth.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.

Compensation:

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and qualifications.



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