Customer Service Liaison
3 days ago
We are seeking a dedicated and results-driven Customer Service Representative to join our team at Alexander Brown - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to help drive business growth through value-based conversations and remarkable customer experiences.
Salary: $60,000 per year, plus commission/bonus
Key Responsibilities:
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a needs-based review process to educate customers about insurance options and provide personalized recommendations.
- Collaborate with the agent to develop and implement marketing strategies to achieve business goals.
- Identify customer needs and market appropriate products and services to meet those needs.
What We Offer:
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Customer Service Liaison
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