Auto Parts Specialist

6 days ago


Los Gatos, California, United States O'Reilly Auto Parts Full time
Job Title: Auto Parts Specialist

O'Reilly Auto Parts is seeking a highly skilled Auto Parts Specialist to join our team. As an Auto Parts Specialist, you will be responsible for providing exceptional customer service, assisting customers with their automotive needs, and supporting store management in achieving sales and customer satisfaction goals.

Key Responsibilities:
  • Provide outstanding customer service, answering customer inquiries, and resolving issues in a friendly and professional manner.
  • Assist customers in selecting the right automotive parts and accessories, providing recommendations and solutions to meet their needs.
  • Support store management in achieving sales and customer satisfaction goals, including maintaining a clean and organized store environment.
  • Process transactions, handle customer returns and exchanges, and maintain accurate records.
  • Participate in ongoing training and development to stay up-to-date on new products, services, and technologies.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of experience in retail sales, customer service, or a related field.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • ASE certification or equivalent experience in automotive repair and maintenance.
What We Offer:
  • Competitive wages and benefits package.
  • Opportunities for career growth and advancement.
  • Training and development programs to enhance skills and knowledge.
  • A dynamic and supportive work environment.

O'Reilly Auto Parts is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.


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