Area Maintenance Supervisor

2 days ago


Columbia, South Carolina, United States NHE, Inc. Full time
Job Description

Job Title: Area Maintenance Supervisor

Job Summary:

We are seeking an experienced Area Maintenance Supervisor to join our team at NHE, Inc. The successful candidate will be responsible for overseeing and coordinating the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance, and construction or rehabilitation projects for a defined area of apartment communities.

Key Responsibilities:

  • Under the direction of the Senior Management Team, perform maintenance activities for apartment communities along with other maintenance staff.
  • Work with Traveling Maintenance Supervisors, Maintenance Supervisors, Maintenance and Community Managers to ensure seamless operations.
  • Ensure employees have all necessary instructions to complete assignments properly.
  • Maintain the exterior grounds and curb appeal of properties in their region.
  • Perform maintenance repairs related to electrical, plumbing, HVAC, pools, appliances, and drywall.
  • Identify and correct hazardous community conditions.
  • Coordinate warranty work orders with vendors.
  • Walk vacant units to determine make-ready needs and confirm general condition and status.
  • Provide initial and ongoing training for new employees in their region.
  • Inspect properties to identify needed maintenance and liability hazards, reporting to Community Manager and Regional Property Manager.
  • Complete total property inspection reports every six months using the company-provided form.
  • Repair hazards or assign completion of these tasks to maintenance staff.
  • Coordinate, schedule, and document preventive maintenance on equipment and apartments.
  • Order supplies while managing maintenance budget.
  • Work with Community Manager to determine supplies and equipment needs.
  • Get approval from Community Manager prior to placing orders for expenditures and unbudgeted items.
  • Assist with on-call rotation.
  • Attend industry and NHE training programs as required.
  • Supervise and manage schedules for Traveling Maintenance Supervisors assigned to their team.
  • Collaborate with Director of Maintenance, SVP, Vice Presidents of business units, and Area Management Team to ensure customer service and satisfaction are maintained.
  • Review and approve time for traveling maintenance team.
  • Ensure direct reports complete Grace Hill and KnowB4 training as required.
  • Review and oversee credit card reconciliation for traveling maintenance team.
  • Oversee major capital projects and handle reviewing bids and scope of work.
  • Establish new credit accounts with suppliers for new properties and existing assets.
  • Support and train traveling maintenance supervisors and other onsite maintenance staff.
  • Have strong knowledge and understanding of NSPIRE inspections and participate in preparing for those physical inspections.
  • Plan, schedule, and implement maintenance team training for their assigned team.
  • Have strong troubleshooting skills to reduce the need to hire outside vendors.
  • Assist in recruiting, hiring, and evaluating employees.
  • Responsible for vendor monitoring and quality control.
  • Perform tasks of subordinate associates as needed.
  • Perform any and all other duties as requested or assigned by their supervisor/manager.

Requirements:

  • Prior apartment maintenance experience is required.
  • Extensive experience in multi-site property maintenance.
  • Certification as a Type I and Type II technician from an Environmental Protection Agency-approved technician certification program.
  • Certified Pool Operator.
  • Knowledge of apartment management laws and regulations, federal, state, and local.
  • Knowledge of expense control and financial management.
  • Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment, and other systems on community (gates, phone jacks, irrigation systems, etc.).
  • Must have access to a cell phone to communicate with supervisors and coworkers.
  • Must have a valid driver's license and means of immediate, reliable transportation to provide service calls and travel between sites.

Benefits:

  • HDHP Health Insurance Plan
  • PPO Health Insurance Plan
  • Vision Insurance
  • Dental Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account (offered for HDHP plan)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401k Retirement plan
  • 12 Paid Holidays (includes Birthday Holiday)
  • Up to 130 hours of PTO

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