Quality Assurance Auditor

7 days ago

Montgomery, Alabama, United States Jackson Hospital Full time

Job Summary

Jackson Hospital is seeking a highly skilled Quality Assurance Auditor to join our team. As a Quality Assurance Auditor, you will be responsible for ensuring the accuracy and completeness of medical records.

Key Responsibilities

  • Perform qualitative and quantitative analysis of medical records to identify missing or incomplete items and assign deficiencies to the responsible practitioner.
  • Process and monitor analysis and reanalysis work queues to ensure all records are completed appropriately.
  • Retrieve paper records from specified locations on the hospital campus and ensure receipt of all inpatient/outpatient/emergency department patient records.
  • Review each document for proper patient identification and identify and correct poor originals and unscannable items.
  • Assemble documents in established order and process records and loose forms into the electronic medical record (EMR).
  • Ensure documents are scanned and indexed to the appropriate patient encounter and document name with the highest level of quality and accuracy possible.
  • Provide prompt, efficient, and courteous customer service to requestors and answer telephones as needed.
  • Print and process dictated/transcribed reports, as needed, and file paper medical records for storage.

Requirements

  • Two (2) years vocational, technical, or college training or four (4) years' experience in qualitative analysis or a similar position.
  • A minimum of two (2) years training in an approved HIM program may be considered.
  • Knowledge of medical terminology preferred.
  • Two (2) years of previous experience in a hospital health information department or similar medical office setting or completion of a two (2) years training in an approved HIM program.
  • Previous experience with qualitative and quantitative analysis utilizing a computerized deficiency system preferred.
  • Must possess basic computer skills and can accurately locate, file, and process information.
  • The ability to retrieve, communicate, or otherwise present information in written, auditory, or visual fashion is essential.
  • Must be self-motivated, detail-oriented, and can work independently with minimum supervision to complete assignments in an accurate and timely manner.
  • Good customer service and interpersonal skills are required.
  • Must possess the ability to read, write, and follow verbal and written instructions.
  • Must possess sufficient manual dexterity and visual acuity necessary to utilize the computer, perform technical duties, and process information.
  • Must be able to read, write, and follow verbal and written instructions.
  • Must be able to speak and hear effectively for communication with others.
  • Must be able to sit, stand, and/or walk for extended periods of time.
  • Frequent lifting, carrying, or filing of medical records and/or documents weighing a maximum of 25 pounds is required.
  • Reaching, pulling, pushing, bending, stooping, squatting, pushing a cart, and/or climbing stools or ladders may be required for filing records.
  • Must be able to sit for extended periods, up to 95% of shift, to prep records or use a video monitor to scan and index records.
  • Constant periods of concentration and attention to detail are required with infrequent opportunity for diversification of tasks with little or no relief.
  • Must be able to meet all attendance requirements, including rotating shifts.

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