Precision CNC Service Leader
2 weeks ago
Company Overview
We are a leading US and international cutting machine tool manufacturer with over 40 years of experience. We offer great benefits, a culture you can build a career in successfully, and are structured, stable, and high-tech.
Job Summary
The Service Director is responsible for managing costs and revenue generation to keep assigned local offices profitable. This role also involves managing customer satisfaction in regards to service quality and response time on a highly analytical basis.
Key Responsibilities
- Revenue Generation: Develop strategies to increase revenue and maintain profitability in local offices.
- Cost Management: Analyze and manage costs to ensure efficiency and effectiveness.
- Customer Satisfaction: Ensure prompt and high-quality service delivery to meet customer expectations.
- Team Leadership: Lead a field team and manage a business unit at a director level.
Requirements
- Bachelor's Degree desired.
- Strong competence with modern machine tools.
- Recent tangible certification in Siemens, Fanuc, Mitsubishi, AB, or similar controls.
- Expert troubleshooter and break-fix guru on 5-axis CNC machines.
- Experience leading a field team and managing a business unit at a director level.
- Knowledge of mechanical, electrical, pneumatic, hydraulic, PLC systems, and CNC programming.
Estimated Salary Range: $120,000 - $150,000 per year, based on industry standards and location.
About GPAC
We are an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused, and realize that our value lies in our ability to deliver the right solutions at the right time.
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