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Customer Service Representative

2 months ago

Colton, California, United States Lineage Logistics Full time

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

**Key Responsibilities:**

  • Provide timely and effective customer service to clients via phone, email, and in-person.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Process customer orders and track product availability to ensure timely delivery.
  • Develop and maintain strong relationships with clients to ensure their loyalty and satisfaction.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.

**Requirements:**

  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficient computer skills, including Microsoft Office Suite.
  • Basic math skills and ability to lift up to 20 pounds.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

**About Lineage Logistics:**

Lineage Logistics is a leading temperature-controlled logistics company dedicated to transforming the food supply chain. We are committed to providing exceptional customer service and ensuring the integrity of our customers' temperature-controlled supply chain.