Dunkin' Crew Trainer

4 weeks ago

South Windham, Maine, United States Dunkin' Full time

Are you passionate about Dunkin' and eager to share your knowledge with others?

We are currently hiring Crew Trainers for our Dunkin' stores in the Reading area. This position plays a major role in the success of our stores.

As a Trainer, you will manage the start to finish onboarding process for new Crew including their orientation experience and on-the-job training.

The ideal candidate will be organized, passionate about Dunkin', and love sharing their knowledge with others.

Key Responsibilities:

  • Conduct all orientations for new hires within your district.
  • Assist new hires with all onboarding paperwork.
  • Ensure that each new hire has a solid understanding of all onboarding information including the Employee Handbook.
  • Demonstrate knowledge of all crew positions, standards of execution, service times, and standards.
  • Introduce new employees to e-learning, training programs, expectations, and store organization.
  • Train all newly hired crew members of little/no previous Dunkin' experience, using official Dunkin' and NGP Management training programs.
  • Work with new employees who have Dunkin' experience to understand their level of knowledge and what the best training path forward should be.
  • Administration of e-learning usernames and monitoring of required course completion within prescribed amount of time.
  • Clear communication with Managers on the progress of their trainees.
  • Work closely with Training Manager to continue your own personal training and ensure that you are maintaining all standards of the NGP Training Department.

Job Qualifications:

  • 1 year of food service experience.
  • Capable of counting money and making change.
  • Able to operate restaurant equipment (minimum age requirements may apply).

Equal Employment Opportunity Statement:

It is a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, handicap or disability, genetic information, citizenship, veteran or military status, or any other protected classification under state law with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

It is the policy of the Company to base employment decisions solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered.

It is also the policy of the Company to recruit, hire, and promote the best qualified persons for all jobs without regard to race, color, religion, sex, national origin, age, handicap or disability, genetic information, citizenship, veteran or military status, or any other protected classification under state law.

It is the policy of the Company to ensure that all personnel actions such as compensation, benefits, transfers, layoffs, Company-sponsored training, promotions, terminations, and disciplinary actions are applied equally.

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