Data Center Operations Specialist

1 week ago


Hoffman Estates, Illinois, United States TEKsystems Full time
Job Summary

As a Data Center Technician with TEKsystems, you will play a critical role in ensuring the smooth operation of our data center facilities. Your primary responsibility will be to monitor and maintain the software and hardware systems that process business-critical data.

Key Responsibilities
  • System Monitoring: Continuously monitor the data center systems for equipment failure or errors in performance, taking prompt action to resolve any issues that arise.
  • Problem Resolution: Respond to program error messages by identifying and correcting problems or terminating the program as necessary.
  • Pre- and Post-Execution Tasks: Prepare, stage, and perform startups and shutdowns according to specific instructions, checklists, and standard protocols.
  • Diagnostics and Troubleshooting: Perform diagnostics and troubleshooting following standard procedures, quickly identifying the causes of issues and replacing faulty components as needed.
  • Hardware Decommissioning: Decommission hardware for simple changes and refreshes, such as memory upgrades and OS rebuilds, following standard procedures with minimal guidance.
  • Incident Reporting: Follow procedures to communicate reports and escalate incidents to appropriate Datacenter Technician Leads.
Requirements

To be successful in this role, you will need to have a strong understanding of data center operations and a ability to work independently with minimal supervision. You will also need to be able to communicate effectively with technical and non-technical stakeholders.



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