Clinical Operations Specialist

6 days ago


Kent, Washington, United States Veterans Sourcing Group Full time

We are seeking a skilled Clinical Operations Specialist to join our team at Veterans Sourcing Group.

Overview

This is a contract-to-hire opportunity with the option to extend or hire full-time after 3 months. As a Clinical Operations Specialist, you will be responsible for assessing, planning, coordinating, implementing, and evaluating care for eligible members with chronic and complex healthcare needs.

The ideal candidate will have experience in intensive case management and discharge planning, as well as excellent communication skills to educate members and caregivers regarding healthcare needs, benefits, resources, and services.

About the Role

In this role, you will travel to members' homes, nursing facilities, and community-based settings for face-to-face needs assessments and subsequent telephonic contact. You will work closely with PCPs, Occupational Therapists, Behavioral Health, and Providers to coordinate care across services and ensure that members receive the safest, least restrictive care possible.

Salary Range

$39-$49 per hour, depending on experience.

Responsibilities
  • Assess and develop comprehensive care plans for eligible members with chronic and complex healthcare needs.
  • Coordinate care across services, including physical, behavioral, long-term services, and social needs.
  • Travel to members' homes, nursing facilities, and community-based settings for face-to-face needs assessments and subsequent telephonic contact.
  • Educate members and caregivers regarding healthcare needs, benefits, resources, and services.
Requirements
  • Registered Nurse in the state of DE.
  • 5 years of Intensive Case Management and Discharge Planning experience.
  • Experience completing assessments, developing service plans, and care plans.
  • Experience collaborating with PCPs, Occupational Therapists, Behavioral Health, and Providers.


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