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Server Team Member

2 months ago

Mesa, Arizona, United States IHOP Full time

Job Summary

We are seeking a highly motivated and customer-focused Server to join our team at IHOP. As a Server, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the success of our restaurant.

Key Responsibilities

  • Develop and maintain professional relationships with colleagues and guests.
  • Execute our Service Guidelines to ensure a high-quality guest experience.
  • Handle guest complaints in a professional and courteous manner, thank guests, and invite them to return.
  • Maintain knowledge of IHOP terminology, abbreviations, methodologies, and menu items.
  • Comply with health, sanitation, and safety guidelines.
  • Stock and rotate supplies in the service areas and dining room as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee occasionally must lift and/or move up to 25 pounds.