Lead Instrument Specialist

3 days ago


New Home, Texas, United States Guitar Center Full time
Job Summary

We are seeking a highly skilled Lead Instrument Specialist to join our team at Guitar Center. This is an exciting opportunity to work with a leading music retailer and contribute to the success of our customers.

About Guitar Center

Guitar Center is a world-leading music retailer dedicated to providing exceptional customer service and promoting creativity through music. Our mission is to develop lifelong musicians and make a positive impact on the world by empowering individuals to create, express, and enjoy music.

About the Role

As a Lead Instrument Specialist, you will be responsible for delivering outstanding repair services for customer-owned instruments, maintaining store inventory, and fostering exceptional customer experiences. You will also have the opportunity to develop knowledge and skills in product sales, leadership, and training.

Key Responsibilities

  • Interact with customers to ensure a positive experience
  • Service customer-owned instruments with high-quality craftsmanship
  • Maintain store-owned gear as requested
  • Complete warranty repair work
  • Assist with additional duties as assigned

Requirements

To be successful in this role, you should have:

  • Skilled understanding of repairing guitars
  • Familiarity with Guitar Center products

Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. Additional benefits include robust benefits and perks, including medical, dental, vision, 401K matching, mental health support, paid time off, employee discount program, and tuition reimbursement options.



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