Turndown Service Attendant

7 days ago


Dana Point, California, United States Waldorf Astoria Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled Turndown Attendant to join our Housekeeping Team at the Waldorf Astoria Monarch Beach Resort & Club. As a Turndown Attendant, you will be responsible for providing exceptional guest service by cleaning and stocking guest rooms, as well as providing turndown service to ensure a comfortable and relaxing stay for our guests.

Key Responsibilities
  • Provide turndown service to include partially removing and storing bedcover, fulfilling specified guest preferences, and replenishing amenities, linens, and supplies.
  • Clean and stock guest rooms as assigned, including cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces.
  • Change bed linens, dust furniture, pictures, drawers, window ledges, and shelves.
  • Replenish amenities, linens, and supplies in guest room, vacuum, and empty trash.
  • Conduct visual room inspection upon completion and dispose of trash and recyclables in accordance with the hotel's green guidelines.
  • Perform Room Attendant and other Housekeeping services as requested, and respond to special guest requests in a timely, friendly, and efficient manner.
Requirements
  • Demonstrate a commitment to delivering exceptional guest experiences and maintaining a high level of quality and productivity.
  • Exhibit a strong sense of ownership and accountability for tasks and responsibilities.
  • Display a positive and friendly attitude, with a focus on providing excellent customer service.
  • Meet the physical demands of the role, including lifting, bending, and standing for long periods.
What We Offer
  • A competitive hourly rate of $21.00 per hour, based on applicable and specialized experience and location.
  • A comprehensive benefits package, including access to your pay when you need it through DailyPay, health insurance, career growth and development opportunities, and more.


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