System Engineer II

3 weeks ago


Rome, New York, United States Arcfield Full time

About the Role

Arcfield is seeking a skilled System Engineer II to join our team. As a key member of our organization, you will be responsible for providing technical support and analysis to field engineers and technicians.

The ideal candidate will have a strong working knowledge of Linux OS, Microsoft Windows, desktop applications, computer networking, and VM technologies. You will work well both individually and in a team environment, with excellent written and verbal communication skills.

Salary: $54,453.36 - $94,683.83 per year, depending on experience and qualifications.

Responsibilities

  • Provide technical support and analysis to field engineers and technicians
  • Test, train, and field support to customers regarding technical aspects of designated systems and services
  • Maintain network stability through advanced troubleshooting and timely resolution of incidents
  • Partners with developers and engineers to reduce re-occurring incidents

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2-4 years of experience in system engineering and technical support
  • Strong working knowledge of Linux OS, Microsoft Windows, desktop applications, computer networking, and VM technologies
  • Excellent written and verbal communication skills
  • Ability to obtain and maintain a TS/SCI clearance


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