Phlebotomy Specialist

Job Summary:

As a Phlebotomist at CSL Plasma, you will play a vital role in the collection of plasma from donors. Your primary responsibility will be to perform venipuncture, monitor the pheresis process, and follow Standard Operating Procedures (SOPs) to ensure the efficient and effective collection of plasma.

Responsibilities:

• Perform venipuncture on donors to begin the pheresis process, in compliance with SOPs and Food & Drug Administration (FDA) guidelines.
• Evaluate vein performance of the donor to identify possible problems and make necessary corrections to expedite donation time and ensure product quality and donor safety.
• Ensure the donation process is efficient and make adjustments when necessary to make the process a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma.
• Explain the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition, and any other information pertinent to the donor.
• Ensure that all donor questions are answered timely, accurately, and professionally.
• Maintain alertness to any reaction by donors and assist with reactions or notify appropriate staff.
• Use a Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances, and donor adverse events.
• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
• Required to respond to and resolve complex equipment alarms or donor issues.
• Troubleshoot equipment failures, create incident documentation, remove and/or replace equipment from service.
• Monitor donor flow on the donor floor to assure continuous turnover and alert Group Leader or Supervisor of donor flow issues.
• Collect arm samples or whole blood samples from donors for testing.
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

Qualifications:

• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience.
For Centers located in CA, the following experience is also required:
• Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I, OR Current Registered Nurse by the State of California.

About CSL Plasma:

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us.

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