Customer Service Coordinator
4 weeks ago
As a key member of our team, the Coordinator-Customer Service will provide exceptional customer service and support to patients and staff. This role requires strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.
Responsibilities
- Provide direct patient care assistance under the direction of licensed personnel and physicians.
- Assist in the development and implementation of standard operating procedures for the clinic and front office.
- Provide training and guidance to staff members as needed.
- Ensure patient safety and confidentiality.
- Complete assigned goals and objectives.
Requirements
Education
Preferred: Associate's Degree in a related field.
Minimum: High School Diploma or equivalent.
Experience
Preferred: 3 years of experience in oncology or clinical office work.
Minimum: 3 years of experience in a healthcare setting.
Special Skills
Preferred: Experience with EMR and Clinical Trial Management Systems.
Minimum: Computer skills, including MS Word and Excel.
About Baptist Memorial Health Care
Baptist Memorial Health Care is a leading healthcare provider in the Mid-South region. We offer a competitive benefits package, including health insurance, paid time off, and continuing education opportunities.
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