Product Designer

4 days ago

San Francisco, California, United States JLL Technologies Full time

Job Summary

As a Product Designer at JLL Technologies, you will be responsible for leading product design activities across multiple products with minimal support. You will support Product Designers with their products and develop practice, contributing new approaches and innovations to the wider design team for consideration and adoption.

Key Responsibilities

  • Lead the design process from problem discovery through implementation and ongoing measurement of impact, across multiple products with minimal support.
  • Guide and validate design decisions through analytics and research, synthesizing new research methodologies appropriate to different customer and business problem scenarios.
  • Support and mentor Product Designers within the team by overseeing their practice, leading by example and coaching where necessary.
  • Determine the right methods and artifacts that efficiently and effectively communicate design decisions.
  • Balance user and business goals to achieve desirable, viable, and feasible solutions.
  • Facilitate engaging and collaborative workshops with senior stakeholders, creating models of good practice and adding value via the introduction of design thinking techniques and environments across JLL Technologies.
  • Collaborate effectively with product managers, engineers, designers, researchers, data analysts, and business stakeholders.
  • Facilitate presentations and reviews to socialize the rationale and insights that informed the design.

Requirements
  • An inspiring portfolio, representing the process you follow to build insanely great experiences and examples of how you've driven change in culture and working practices.
  • Demonstrable experience creating a user-centered design for a variety of products and business contexts, including B2B & B2C.
  • Ability to create detailed designs, interaction models, information design, and UI specifications that bring clarity across design, development, and data teams.
  • An in-depth understanding of contemporary UX/UI techniques, design systems, and user research methods.
  • Experience translating web analytics into design initiatives.
  • Proficient with design tools such as Sketch, Figma, Zeplin, Adobe XD.
  • Familiarity with web accessibility standards (WCAG AA).
  • Prior experience of developing a design-centric working culture in an enterprise-level global company (FTSE100 or Fortune 500).
  • Experience doing hands-on user research, including but not limited to conducting usability testing sessions.

Education and Experience
  • Master's Degree (or equivalent experience) in visual design or interaction design, HCI, psychology, or related disciplines.

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