Director of Fulfillment Operations

3 weeks ago


New York, New York, United States Bloomingdale's Full time
Job Overview
At Bloomingdale's, we strive to create a unique shopping experience for our customers. As a key member of our team, you will play a crucial role in ensuring that our customers receive their orders on time.

About the Role
The ELS (Electronic Location System) / Shoe Expeditor Supervisor is responsible for leading a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated from the sales floor. This involves driving ELS fulfillment Best Practices and achieving store productivity compliance.

Responsibilities
This role requires strong leadership skills, as you will be responsible for teaching ELS Policies & Procedures to ensure shoes are delivered to sellers/customers within the goal time of 2 minutes or less. You will also need to work closely with your team to identify areas for improvement and implement changes as needed.

Requirements
To be successful in this role, you will need to have excellent communication skills, both written and verbal. You should also be comfortable working in a fast-paced environment and have the ability to multitask effectively. Additionally, you should have a strong understanding of ELS policies and procedures and be able to train others on these protocols.

Benefits
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. We also offer comprehensive benefits, including medical, dental, and vision insurance, as well as flexible holiday time-off and flexible scheduling opportunities.

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