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Service Team Member

2 months ago

Canton, Ohio, United States Chick-fil-A Full time

GUEST EXPERIENCE ASSOCIATE / Chick-fil-A Dressler Rd

JOIN A TEAM THAT VALUES SERVICE AND COMMUNITY

If you are seeking a vibrant, supportive, and team-focused workplace, this position may be ideal for you. We are in search of individuals who are passionate about making a positive impact in the community through exceptional service and genuine care for others.

This role is dynamic and fast-paced, requiring individuals who thrive in a busy environment. Do you possess the qualities needed to join a top-tier restaurant team in the area?

Position Overview

The Guest Experience Associate plays a crucial role in delivering outstanding customer interactions.

About Us:
  • One of the leading quick-service restaurants nationwide
  • Renowned for excellence in Customer Service & Hospitality
  • Privately held family business
Benefits Offered:
  • Access to scholarships up to $2,500 annually
  • Complimentary college tuition through Point University, West Point, GA
  • Subsidized health insurance options
  • Closed on Sundays
  • Flexible work schedules
  • Employee meal discounts
  • Supportive work atmosphere
  • Career advancement opportunities
Key Responsibilities:

To excel in this role, the Associate must:
  • Act as a representative of our restaurant's mission: to be the most caring and trusted dining establishment.
  • Embrace our Core Values: We are here to serve. We work together as one. We believe in a brighter future.
  • Exhibit integrity and professionalism at all times.
  • Strive to maintain team harmony.
  • Deliver prompt, precise, and compassionate service to our guests.
We are eager to welcome our next exceptional Front of House Team Members.

As a Front of House Team Member, your responsibilities will include greeting guests, processing orders at the front counter or drive-thru, ensuring cleanliness in dining areas and restrooms, adhering to health and safety standards, and leaving every guest with a positive experience. We seek friendly, enthusiastic individuals who enjoy serving others. Comprehensive training will be provided.

Qualifications:
  • Minimum age of 14 years
  • Eligibility to work in the United States
  • Reliable transportation required
  • Ability to operate kitchen equipment and navigate various shelving
  • Basic reading, writing, math, and communication skills necessary
  • Comfortable working in a fast-paced, noisy environment
  • Mobility required throughout shifts
  • Ability to perform well under pressure
  • Quickly adapt to changes in orders
Employment Type: Part-time or Full-time

Compensation:
Full-time: $15-$16 per hour
Part-time: $12-$14 per hour

Availability: Must be available on weekends and for opening or closing shifts twice a week.

Additional Requirements:
  • Availability on Fridays and Saturdays
  • Willingness to open or close two days per week
  • Ability to multitask effectively
  • Work efficiently and safely in a fast-paced environment
  • Team-oriented, adaptable, reliable, and possess a strong work ethic
  • Maintain a positive demeanor
  • Customer-focused mindset
Company Overview
Chick-fil-A, Inc. was founded by S. Truett Cathy in 1946, starting with a diner in Atlanta. Over the years, the restaurant flourished, leading to the establishment of the first Chick-fil-A in 1967. Today, Chick-fil-A is recognized as a leader in the quick-service restaurant industry, known for its commitment to quality and service.